Veselka Insurance Agency
Privacy Policy
This policy describes how Veselka Insurance Agency handles information collected through veselkainsurance.com.
Information you provide
Our quote request form asks for your name, date of birth, residence street address, city, state, ZIP code, email address, optional phone number, and the insurance products you want to discuss. We use this information to respond to your request, discuss your insurance needs, and maintain a record of our communications.
If you use our website chat, we also collect the name, phone number, message, and consent choices you provide. We use these details to respond to your inquiry and maintain a record of our communications. Chat text message consent relates to your inquiry and does not enroll you in marketing messages.
The website form is not an insurance application. Please do not submit Social Security numbers, driver license numbers, payment information, or medical details.
Our contact form collects your name, email address, optional phone number, reason for contact, and message. We use these details to respond and keep a record of your inquiry. Submitting this form does not enroll you in marketing messages.
Service providers and insurance services
We use service providers, including our website and customer management platform, to receive and manage inquiries. We may provide information to insurers as needed to respond to your request or provide insurance services. We do not sell website inquiry information.
Text messaging
Submitting our website quote request form does not enroll you in text message marketing. If you separately opt in to agency text messages, message frequency may vary and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Mobile information and SMS consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Service providers may process this information only as needed to deliver requested communications on our behalf.
Website technology
Our website platform may process technical information, such as your IP address, browser information, and page activity, to operate and maintain the site. Your browser settings let you manage cookies. Some site functions may not work if you block them.
Website analytics
We use Google Analytics to understand page visits and clicks on quote, call, text, and directions links. Google Analytics may use cookies and process technical information about your browser and device. Our analytics setup does not intentionally send the names, contact details, birth dates, addresses, or messages entered in our forms to Google Analytics. A click does not tell us whether a conversation took place.
You can manage cookies in your browser and learn about Google's practices in Google's Privacy Policy.
Your choices
Contact us to ask about the information you provided, request a correction, or ask us to stop optional communications. We may retain information needed to provide services or meet applicable recordkeeping requirements.
Other websites
Other websites and insurers may have their own privacy notices. Review those notices when you use their services.
Contact us
For privacy questions, call (254) 545-9755 or email [email protected].
Updates
We may update this policy as our website or practices change. The current version will appear on this page.